Kitchen Fires: Part 2: Pan Fires

It has happened to all of us: we are calmly cooking away on the stove when suddenly, items INSIDE the pan catch on fire! What is the first instinct? Perhaps it is to dump water in the pot to put the fire out. Or grab the pot and throw it in the sink! Here are some less risky ways to handle this little snafu!

• Make sure you are using an oven mitt once the pan catches on fire.
• Cut off access to the oxygenated air by sliding a cookie sheet or the lid of the pan over the pan. This keeps the fire from being fed.
• Turn off the heat at the burner
• Leave the covered pan there for a while. Don't move it!
• Once the covered pan has cooled, you will know that the fire is out. At that point, please remove the lid or cookie sheet.

Kitchen Fires: Part 1

Did you know that the most common place for a fire to start is in the kitchen of a home? It seems logical. We rush around, turn on the stove and forget about what we are doing in the rush to do something else. The best way to prevent a kitchen fire is to stay within arm's reach of the stove while cooking ... don't go to another part of the house to do something else! Keep your oven and stove clean, and move all flammable materials at least 3 feet away from the heat.

We will provide other tips soon ... watch for them!

SunGlo Services

SunGlo - Your place to go to repair structural damage

 

SunGlo helps you through more than just the natural disasters. A few years ago in August, the M family was very surprised and shook up when young driver actually struck the front of their home. Not only was there structural damage to the front foyer and a bedroom, the home was also a brick home ... replacing all of the brick on the front of the home was not an endeavor the home owners looked forward to.

SunGlo to the rescue once again. Not only did SunGlo repair the structural damage, they came up with a solution when a perfect match could not be found to the brick facing: remove bricks from the garage to put on the front of the house, ensuring a match, and replace the open areas with glass block, making the formally dark and dank garage brighter. An effective and cost savings solution to a problem that had to be solved!

SunGlo Too Busy?

We received this comment from someone on our blog. This comment has been reposted exactly as we received it:

"You may be too busy to take in new clients, but it is really sad when you mistreat them. If you are a good company, your employees should be trained to deal with people going through difficult times. It is unacepatable to have one of your supervisors stating on the phone that you are too busy and you do not want more bussiness!"

We want to thank whoever left this comment, and are very disappointed that we cannot directly answer this comment, as we don't know who it was who left it, what supervisor they were talking to, or what their situation was!

Please be assured that all of our supervisors, in fact all of our employees, go through extensive training and are very well versed at what they do. There are times when we are extremely busy, but we pride ourselves in the time we take to treat our customers as people, not as claims, and get them back to home / school / work as quickly and efficiently as possible. Take a look at our testimonials page, and you will see how impressed our clients have been with our service.

We understand that going through a restoration is a confusing and emotional time. We take pride in saying that we do treat our customers with compassion. Thank you for the opportunity to respond to this comment.

Sunglo Services

Fireplace Safety: Part 2

What did you think of our first list? Disaster prevention is so key here. No one wants a nice evening by the fire to turn into an emergency. Here are some more helpful hints to keep your fireplace safe and functional.

• use a fireplace gate.
• approved fireplace tools are recommended
• never burn garbage, rolled newspapers, charcoal or plastic in the fireplace
• avoid using gasoline or any liquid accelerant
• Clean out ashes from previous fires and store them in a noncombustible container with a tight-fitting lid. Keep the container outside and away from the house.
• Never leave a fire unattended
• Make sure the fire is completely out before closing the damper

Source: www.disastersafety.org

Fireplace Safety: Part 1

We are going into fireplace season soon ... but we don't really think about the fireplace until we are ready to fire it up. The truth there is some maintenance that should happen every year to keep this popular heat source operational.

• annual inspections by a professional chimney sweep
• regular cleaning to keep the fireplace free of obstructions and creosote
• installation of a removable cap at the top of the chimney to keep out debris and animals
• installation of a spark arrestor with mesh
• keep the area around the fireplace free of combustible materials
• keep the screen closed when using the fireplace
• keep glass doors open when using the fireplace

Healthy Indoor Environment

The colder weather is on its way, and all of us will be spending more time inside. But the Environmental Protection Agency says that air inside your home is more polluted than the air outside your home - two to five times more. One way that you can help improve your air quality is by keeping your humidity level below 60%. Allergens and mold are less likely to thrive with lower humidity levels. Be sure to vacuum often to keep mold spores, dust, soil and allergens at bay. And having your rugs and plush furniture cleaned once a year by a IICRC-certified firm...Like SunGlo...will reinforce your clean air efforts. Then you will be able to maintain a healthy indoor environment!

Did you know?

Did you know that SunGlo has employees who are Master Certified Water Restorers (MWR)?

In order to achieve this status, technicians must successfully complete IICRC certifications in the following disciplines:

• Carpet Cleaning Technician
• Carper Repair and Reinstallation
• Water Damage Restoration
• Applied Structural Drying
• Applied Microbial Remediation
• Health and Safety
• 3 years of field experience

Isn't it obvious? SunGlo Restoration is the place to go for your water restoration services!

Fire, Water, Wind, Mold

The owners and key managers of SunGlo have 200 years of combined experience in the insurance restoration industry. This accumulated knowledge has helped us develop the features you need for your project to be completed efficiently. When you choose SunGlo, you will have:   

•   A single point of contact to save time and maintain better communication, while your client focuses on their daily life, not their loss
•   A single source of accountability to increase project efficiency and quality
•   Duration schedules for projects estimated to be over 30 days will be provided to reduce ALE (Additional Living Expense)
•   Licensed and insured to assure a professional project
•   A seven year warranty on workmanship
•   The convenience of paying only one contractor
•   Xactimate Pricing and Xactimate Sketch
•   Specialty services such as: emergency board-up, environmental services, water mitigation, electronic repair, personal property losses and dry cleaning will be provided without profit and overhead.
•    Complete construction services in conjunction with our pre-qualified, licensed and insured subcontractors to restore the building to pre-loss condition.
•   Multiple Divisions that specialize in:

Fire and Smoke Damage
SunGlo’s trained technicians provide the following restoration services quickly and professionally:

•   Complete structure board up
•   Full reconstruction or remodeling of damaged structure
•   Smoke odor removal and deodorization
•   Demolition, clean up and debris removal

Water Damage
Complete drying of flood or water-damaged surfaces to prevent mold and mildew
Our state-of-the-art Vortex Drying System can dry structures in half of the time and at a fraction of the cost of conventional drying procedures. Our services include:

•   Emergency water extraction
•   Controlled high speed Vortex top down structure drying capabilities
•   Deodorizing and antimicrobial treatment
•   Carpet, floor cleaning and reinstallation
•   Wall cleaning, preparation and painting
•   One of the largest inventories of drying equipment in Southeast Michigan with over 1100 Air Movers, 350 Dehumidification Units and Air Filtration Units

Storm & Wind Damage
When an impending disaster strikes, SunGlo emergency crews and equipment are ready to meet the challenge, by offering:

•   Emergency repairs to structure
•   Roof repair
•   Tree removal
•   Clean up and debris removal
•   Emergency roof tarps
•   Generators and heaters
•   Sump pumps

Mold Remediation
SunGlo’s mold remediation technicians are experts in black mold, toxic mold or household mold problems. With our mold remediation services you receive:

•   Evaluation and Inspection
•   Hygienist affiliation
•   Biological laboratory affiliation
•   Fully trained remediation crews
•   Commercial, industrial, and residential mold remediation
•   Content removal and cleaning
•   Special storage for contaminated contents

Content Restoration
Our IICRC certified fire and smoke restorers will perform full content restoration services, such as:

•   Furniture cleaning and deodorization
•   Appliance servicing
•   Electronic servicing
•   Dry cleaning and laundry service
•   Cleaning and drying of books and documents
•   Wrapping, boxing and storage services
•   In-house bonded storage facility

Carpentry Division
Our in-house millwork shop is staffed with skilled craftsmen with years of experience, including:

•   Custom cabinets
•   Countertops
•   Paneling
•   Ornate moldings
•   Custom closets

Construction ... or Reconstruction? SunGlo can assist you with both!

It's July ... and that means that your home can sustain damage due to many factors. Storms can cause wind damage, requiring outside repairs. Mold can form because of the rainfall and subsequent warming of surfaces when the sun comes out again -- and this can happen inside or outside your home. In addition, there is simply the wear and tear on your home as your family goes about life. Rest assured, SunGlo Restoration Services can help you with all of these issues. Whether it is an emergency situation, or you just want some home improvement done, SunGlo has the professionals to take care of the construction or reconstruction in your home or business. Contact us today!

Trauma Clean Up Services

  Did you know SunGlo offers professional trauma cleanup services?  Our professional trauma crews are trained and certified in bio-hazard clean up to handle a variety of sensitive procedures. From the full PPE (Personal Protection Equipment) worn to safeguard everyone on site to the care and sensitivity they practice, you can depend on the SunGlo Pro’s to show the utmost discretion in situations such as: crimes, suicides, accidents, vandalism, arson or untimely deaths. Our trauma cleanup services include:

• 24 Hour emergency service
• OSHA compliant technicians
• Bio-hazard clean up
• Removal of all contaminated and infectious materials
• Licensed and fully insured

Providing quality service and workmanship as promised comes from a process driven approach to each project. We have developed and refined our commercial project process to deliver faster estimates, better  documentation and outstanding customer satisfaction.